Terms and Conditions
We aim to make you dealings with us as easy and relaxed as possible.
GUARANTEE
We operate a business that aims to provide an efficient ,helpful service. so if for any reason you do not like the item you receive or have any worry over condition or authenticity please send it back to us within 10 days for a full refund or an exchange for any other item of similar value, Your choice.
You have by law a 7 day cooling-off period after purchase in which to return any item no longer required however in such a case it is your responsibility to pay the return postage/delivery costs.
POSTAGE
We charge postage at it's cost to us and these are automatically calculated as you order.
A total for postage will be shown in your shopping cart before you confirm the order.
We send most small items by ROYAL MAIL because they offer the best value for money and the most reliable service . Larger orders can be sent by courier (DHL, Parcel Force etc) and may need to be signed for on delivery - you may wish to have an order sent to your place of work or a freind's address if you are unlikely to be at your own address when the courier arrives.
Any order that cannot be delivered because of an incorrectly supplied address or local circumstances beyond our control (strike, flood, war etc) will be charged for resending
INSURANCE
We alwys include insurance on the more valuable orders but for next-day delivery or your owen peace of mind you can request it by email and we'll do you a bespoke total to include it.
DATA PROTECTION
We treat your details with the strictest confidentiality in line with regulations and guarantee that we will not pass on or share any details with any third party.
ABREVIATIONS WHICH MAY BE FOUND IN THIS CATALOGUE
DW = dust wrapper/dust jacket/ paper cover
PRINTED COVERS = not issued with a dw the cover is illustrated in some fashion
PB = paperback (novel size)
PGS = pages
SB = soft back (larger than pb)
LRG/SML = large/small size
MINT = just about perfect condition
DMG = damaged, as described
GOOD = acceptable condition
FINE = not quite perfect condition
POOR = bad or damaged condition
FAIR = well worn but not abused condition
XL = ex library book
None of the terms shown above affect your statutory rights.
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